Product: Seiko Watch Clear all filters (19 of 19 reviews match)
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Wallace Bishop - Worst Customer Service I have experienced
They said they would have to send it back to Seiko. They said it would only take about a week to get back to me. I was extremely annoyed by their off hand attitude and said "I'm getting pissed off with the way your treating me" With that the manager said "you swore...
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1.3
Carindale, Queensland
Product
Seiko Watch
I didn't like
  • Appalling interaction with customers
#1219004
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Seiko - My terrible watch

It does not work as it should be
1.0
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Customer service
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Product
Seiko Watch
#1045885
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I bought the Seiko Kinetic 100M a few years ago. I have contacted customer service for the fourth time because the watch keeps stopping. I have sent it in three times in the past with always the same instructions. Shake the watch 300 or 400 times each night or for 5...
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Product
Seiko Watch
#1004773
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I ordered a Seiko Watch and I received defective with the second hand flying all over the inside of the face. I immediately called them and spoke to a guy named Sean. Explained the situation. I took a picture of the watch and emailed it to him. Next day a mailed the...
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Product
Seiko Watch
#911628
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I received my watch, now is moving, thank you so much. But I found there has a few deep scratches at the bottom of the case, properly is cut by the tools when the technician try to fix inside of the watch. I don't appreciate that. My letter stated very clearly the...
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Product
Seiko Watch
#805014
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I purchased a Seiko watch from the Seiko store in Foley, AL in October of 2013. Last month the stem fell out. I took it to a local repair shop who said this is common in Seiko watches however you have to send it back to Seiko to have the repairs done. He said Seiko...
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Product
Seiko Watch
#786831
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I have ordered but not yet received this watch, so this is not a review based on experience. I am beginning to wonder how many models of Seiko watches exist--or do NOT exist. And I am alerted to the fact that there are counterfeit Seiko watches out there. I can't...
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Product
Seiko Watch
#763612
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I saw this same review and it's true. I sent my watch in and the paper says received 11/18/14. I was not notified that they had received it, were working on it, could not fix it, etc. Today on 12/29/15, more than a year later, I received my watch in the mail unrepaired...
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1.0
Product
Seiko Watch
I didn't like
  • Warranty
  • Lack of communication
  • Customer service
#760401
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I sent my chronograph to Seiko for repair in November 2014. I received it back almost exactly one year later in exactly the same condition that had caused me to send it in for repairs! The form accompanying it was stamped "Returned Unrepaired." No explanation was...
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Product
Seiko Watch
I didn't like
  • Watch quality
  • Custoer service
  • Service center people in mahwah
#735681
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I bought my first Seiko watch in 1984 and have had 3 more since then. My first three Seiko watches were trouble free. My last watch from Seiko received as a Christmas present in 2014 is the watch from ***. It won't keep a correct day and date and every few days the...
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3.0
Merrill, Wisconsin
Product
Seiko Watch
I didn't like
  • Customer service
  • Warranty service
  • Watch quality
#707274
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