Product: Seiko Divers Watch Clear all filters (3 of 3 reviews match)
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Jomashop - Don't buy anything from them

Horrible customer service. They sold me used scratched watch as new. They even charged me shipping fee for return shipping. I will never buy anything from them ever. Jomashop is in business of selling gray market and scratch and dent watches. Stay away from them if you are looking for new watch.
1.3
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Seiko Divers Watch
#1061955
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Bought a brand new seiko divers watch ,received on the day with damaged crowns,next day saw a watch centre who glanced over it and said that they should be able to turn, send it back and get a refund. Contacted Jomashop told me to fill in a rma form and send it to them.
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Product
Seiko Divers Watch
I liked
  • Range
I didn't like
  • Customer service and returns policy
  • Rude customer service and poor management
#970354
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My issue? I bought an automatic watch (needs to be worn to run). Received on a Wednesday, wore it for 24 hours, the watch lost 10 min time, no big deal. Re-set the watch, wore it for another 24 hours, lost 2 hours of time. I notified Jomashop, arranged a return for...
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3.2
Product
Seiko Divers Watch
I liked
  • Price
I didn't like
  • Customer service
#827842
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