Seiko Reviews

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Information of a product availability

Update by user Jan 01, 2021

no answer to a simple question yet

Original review posted by user Jan 01, 2021
Is there an automatic watch winder for Seiko Kinetic/perpetual watches ?? All winders I have found state they can not wind Seiko Kinetic watches !!

User's recommendation: write a password down if u have one.

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1 comment
#2066287

Kenetic watches don't have a spring mechanism. "Winding" isn't possible.

The watch battery is charged by kenetic (moving) energy. This happens by wearing the watch and moving throughout the day - or my gently shaking the watch from side to side.

ID
#2361887 Review #2361887 is a subjective opinion of poster.
Preferred solution
let me know answer to my question
New Reviewer
Update by user Aug 23, 2021

I called the customer service department of Sekio and after an extended wait time was informed that printed instructions exist. They refused to send me a booklet by claiming it was the problem of the point of purchase merchant. I again spent about 25 minutes on hold in...

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ID
#2801604 Review #2801604 is a subjective opinion of poster.
Product
Seiko Watch
Pros
  • Quality
Loss
$650
Preferred solution
Let the company propose a solution

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Faulty winder

hi i have a seiko automatic divers 200m 21 jewel watch ,i have no issues with this watch except that now the winder is broken for the 2nd time, i had it repaired at your service centre when i was in hong kong on my last visit in 2019. This is very frustrating, and i believe this is a generic fault with this watch design, on the reverse of the watch are the numbers to ascertain the problem-seiko7S26-0020 (AO) SCUBA DIVERS 3D1691 JAPAN WP STAINLESS STEEL. I would like you to repair this watch at no expense to myself as i am unable to travel back to HK for the forseeable future. please could you advise at your earliest conviniece, on the whole this has been a great watch and i would have no hesitation in recommending your products. thank you Anthony.
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ID
#2719858 Review #2719858 is a subjective opinion of poster.
Location
Bridgend, Wales

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Seiko Watch Registration

I have tried to my Seiko watch model online on your website and the website will not upload a JPEG image of my receipt into the receipt section on the registration website therefore i can not complete the registration process.
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ID
#2551484 Review #2551484 is a subjective opinion of poster.
Product
Seiko Coutura Watch
Pros
  • Excellent quality
Cons
  • Customer service
Preferred solution
Let the company propose a solution

For replacement

Seiko - For replacement
I have buy new brand seiko 5 automatic watch about one month ago. Watch doesn't work properly. I want to change my watch.
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ID
#2480735 Review #2480735 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

Poor quality and extremely poor after sales service

I bought a wall clock paying 7750 which is high compared to other brands expecting a great quality.within 20 months it's dead ,when I approached their authorized service center, they are not keen on service, after my insists they took the item and expected delivery of item is 6 months.

User's recommendation: If you are okay with use and throw ,then it's fine.

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ID
#2389285 Review #2389285 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Trying to get live person to help me set the v198 solar watch. Im confused with manuals and videos.

No email with directions. Is this a joke prank or whatever.
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ID
#2370713 Review #2370713 is a subjective opinion of poster.
Location
Tampa, Florida

Label Printer

I need the Windows 10 to 220 and 240. Also for Mac.
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ID
#2302266 Review #2302266 is a subjective opinion of poster.
Location
Redmond, Washington

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I needed to send to Seiko repair department my old SEIKO dress watch for crystal replacement, and talked with an agent on the phone, she said the case, the part that holds the movement, I case of the watch, and the crystal was available but was back order and would...
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ID
#2212183 Review #2212183 is a subjective opinion of poster.
Product
Seiko Watch
Cons
  • Run-a-round to resolve issue
  • False information about availability of parts
Loss
$4
Preferred solution
Let the company propose a solution

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New Reviewer

No response from the company

Seiko - No response from the company
Seiko - No response from the company
I had mailed to you for repairs of a chronograph a few days ago but have not heard from you yet. Can you please look into the matter.
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ID
#2165411 Review #2165411 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Product
Seiko Solar Chronograph Watch

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Great customer representative...Answered all my questions

asked for directions on if repair needed and if leap year needed changing for my watch.
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ID
#1807262 Review #1807262 is a subjective opinion of poster.

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New Reviewer

Seiko not honoring warranty.

Seiko not honoring warranty.
Purchased Seiko V172 Solar, 10 bar water resistant from Sears in 2018. About 10 months later the crown fell for an unknown reason, and water got into the watch. Sent the watch to Mahwah (New Jersey) along with purchase receipt and warranty card for repair and they asked $320 on a watch that I paid $350. Seiko refused repair saying there was water inside. Yet the watch is guaranteed to be waterproof at 10 bars! See Seiko warranty on their website. In told Mahwah rep that of course that water will get in, if the crown fails - that was the reason why the watch stopped working in the first place! But the crown is not supposed to fall of the watch! Q. Why did the crown fail? What was the issue? We exchanged a few emails, about three phone calls, it took about 2 months, and nothing happened. I received the watch back without repairs, the crown is missing, was not replaced, and Seiko did not repair anything, as if nothing was in warranty. My teenager son earned that watch while working with me. Now he will learn that Seiko is not a trustworthy company, and he should buy something else... perhaps next summer when school is out. I went to Sears, and they no longer repair watches regardless of the warranty, and suggested I send it back to Seiko. The manager at Raleigh Sears shoes and watches (?) was clueless, and helpless, a sign of a dying dinosaur in bankruptcy was evident throughout the store. I will call my credit card next and ask them to mediate, or credit purchase back. Credit card purchase protection is legal in the USA - think of it when in trouble with unscrupulous merchants like Sears and Seiko.
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ID
#1772837 Review #1772837 is a subjective opinion of poster.
Service
Seiko Repair
Pros
  • Appeal
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$350
Preferred solution
Full refund

Seiko Has Terrible Repair Service

I am now sending my Seiko watch back to the repair department for the 4th time since August 2019. Each time they return a still broken watch to me. Seiko's incompetence is only exceeded by their lack of integrity to stand behind their product. Warning to all. Never ever buy a Seiko product.
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ID
#1686685 Review #1686685 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Seiko Watch
New Reviewer

My Seiko motion clock is working, but has stopped playing melodies!

Don't understand why the clock is keeping time and the pendulum is working, but no melodies.
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ID
#1666914 Review #1666914 is a subjective opinion of poster.
Pros
  • Always looked seiko products
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Theft !!

Sent my watch in for warranty repair after only using a few times saltwater got in watch after a brief time in the water. I called before sending , sent watch in my Seiko box to ensure watch was safe and all info tags was on box. They sent my watch back in bubble wrap, never answered my question regarding salt water in watch, and now do not respond?! Do not buy Seiko! I always bought Seiko I have several divers watches from Seiko. I was just about to buy another expensive divers watch. Now I can't , terrible business!
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ID
#1642276 Review #1642276 is a subjective opinion of poster.
Product
Seiko Watch
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer

Seiko Motion clock

I purchased a Seiko Motion clock, 5 years later the motion stopped, I was told they NO LONGER provide parts for this clock, however you can buy a NEW ONE! Bet me! Looks like we have become a throw away society! Well I have NO INTENTION of purchasing a Seiko clock or any other brand for $275 just to throw it away in a 5 year period! Very disappointed!
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ID
#1626663 Review #1626663 is a subjective opinion of poster.
Cons
  • No replacement parts
Reason of review
Damaged or defective
Loss
$275

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