Seiko
Seiko Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seiko has a 2.0 star rating based on 38 customer reviews; consumers are mostly dissatisfied with after-sales.
Key Takeaways for Future Customers
- Check recent Seiko reviews for repair and warranty experiences before buying.
- Expect strong initial product appeal but verify seller authorization for warranty coverage.
- Consider availability of parts and band replacement for older models.
Negative Feedback / Risk Areas
- Repeated Seiko customer complaints cite poor customer service and long repair delays.
- Many report warranty refusals, lost items, unclear refund or exchange handling.
- Frequent issues with solar/kinetic charging, straps, and repair quality.
Positive Feedback
Some customers praise excellent quality, attractive design, and occasional helpful representatives and durable motion clocks.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seiko has a 2.0 star rating based on 38 customer reviews; consumers are mostly dissatisfied with after-sales.
Key Takeaways for Future Customers
- Check recent Seiko reviews for repair and warranty experiences before buying.
- Expect strong initial product appeal but verify seller authorization for warranty coverage.
- Consider availability of parts and band replacement for older models.
Negative Feedback / Risk Areas
- Repeated Seiko customer complaints cite poor customer service and long repair delays.
- Many report warranty refusals, lost items, unclear refund or exchange handling.
- Frequent issues with solar/kinetic charging, straps, and repair quality.
Positive Feedback
Some customers praise excellent quality, attractive design, and occasional helpful representatives and durable motion clocks.
Media from reviews





Proble with setting seiko solar folowing directions
Mailbox fill no answer to my question how to set solar watch when instructions provided dont resolve issue
User's recommendation: Disregard
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo return, call. Nobody's returning email or anything. I paid a lot of money for this watch and I have the worst service ever. I'm trying to get it to start.
I paid for a $500 sake watch, and I cannot set the time on it. I do not know what buttons to push for the hour and minutes. I am very frustrated that I have spent so much money and cannot get this watch to work.
- Available the worst
- No assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed email for VP Customer Service
If you need to contact company, do not hold your breath. They make it nearly impossible to get past NJ "service center" which is the problem. They destroyed my watch and denied responsibility.
Received this message on calling Seiko Customer Service
"Mailbox is full and cannot accept any more recordings. Goodbye"
User's recommendation: Don't bother calling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken watch
Returned did not work
Bad quality and zero customer service. The quality of thier watches as gone down drastically
Finally got them to issue a 10 percent discount. After arguing with the clerk, when I asked for a supervisor, he approved on the spot.
I would not recommend Seiko watches. The quality has been awful.
- Looks
- Quality
Preferred solution: Price reduction
User's recommendation: Don't buy seiko watches
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get a watch band replaced.
- - Seiko customer since the 1970s seeks a rep to discuss a watchband replacement.
- - Call (757) 876-****; recording cut off the call due to overload.
Have a person available to speak with a Seiko customer since the 1970's about a watchband replacement for a vintage watch. Please call me at (757) 876-****.I was cut off by a recording saying you're overloaded with customer discussions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't sent a review. I'm trying to speak with a representative whi can help me find a replacement band for a 1970's model self-winding watch, model #450289
I'm trying to find and purchase a replacement watch band for a 1970's self-winding watch, model# 450289.
Falty strap
- - Strap fell apart after minimal use.
- - Strap degraded and fragile; not acceptable.
- - Requesting goodwill strap replacement and care tips.
Cannot fault the support I got from Seiko.asked a few questions about the watch.asked for photos of the strap that fell *** these straps are discontinued.they found one as new it came would say as new.all ok in the end and very good response.
Had this watch from new in the box worn may be 3 times like to keep them looking nice.on taking it out of the box the strap just fell apart into several bits.think this is not exeptable from a seiko watch.the strap has just degrade so much its just unbelievable when you touch it, it just brakes it's very fragile. As a seiko lover it would be good as a goodwill gesture.
To replace the strap for free.and if there's anything I can do to preserve the strap in the future would be taken onbord.
Hope to have a good outcome from seiko.. thank you for you kind reply ...chris
User's recommendation: Faultless experience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAvailability
Hi, good day. Do you have a Tiffany Blue NH35 watch?
Is it available now?
How much is the price? Thank you.
Preferred solution: Tiffany blue nh35
Searching for lost seiko (Face)watch
Looking for watch bought at Handkamp Jewelers around 1996. Watch is gold and silver, currently have the ban. Would send photo if possible.
User's recommendation: Try other means.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTuna padi
Seiko said send it in for service. The watch works fine it just clouds up. I'm in the islands diving so that ain't happenin
Hi, I'm in the DR diving and I seem to have left the crown unscrewed and my watch is fogged up. What can I do ?
Preferred solution: A fix
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Tight watch bracelet
- - I bought a used Seiko Radio Sync Solar SSG010 from an eBay dealer.
- - Wants extra links to extend for a snug fit and asks for cost and where to apply.
Company fixed the issue and I have been provided with apology.
Sir.
I bought a watch (Seiko Radio Sync Solar SSG010) used! from a dealer on eBay I am really happy with the watch but the bracelet is a little tight, can I buy extra link or two to extend to fit snug but not "tight".
Could you let me know the cost and where to apply?
Regards
Dennis Hart
- Beautiful watch
- Tight bracelet
Preferred solution: Extra links for the bracelet.
User's recommendation: I bought it "Used" but I have to say....Beautiful Wristwatch.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied consumer
- - Used COSERV in Mahwah for battery and seal replacements.
- - Three watches were told they needed movement repair; the third was $200 in Upper Saddle River.
Feel scammed. I used to send my watches to COSERV in Mahwah, NJ for battery and seal replacement for decades.
Recently sent 2 watches to the repair facility in Upper Saddle River NJ for the same service. Was told both needed movement repair - thought that was unusual but agreed to repair. Then sent a third watch and told the same thing for $200. I called and asked to just replace battery and was refused.
Sent back unrepaired. I replaced the battery myself and it works just fine.
Never sending one in again! Will look to other brands when making a new purchase.
User's recommendation: Beware, I don't think you can trust this repair facility anymore
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy clock doesn't work or chime
I received call back from Customer Service who supplied me with proper contact for clock. He provided me with places and names who service my clock. Polite and precise!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerService
- - Seiko watch with a missing stem.
- - Purchased from Macy's as a gift four years ago.
- - Worn casually; seeking repair options.
- - I have the receipt.
I have sieko watch that my daughter purchased as Xmas gift 4 yrs ago. The stem has screwed off and is lost.
I only wear the watch for casual use. Like to know what my options are?
I have the receipt and it was purchased from Macy's. I dont want to discard the watch because it was a gift from her.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Trying to find out how to return
- - Not what I expected; it is very large and too big.
- - It has an L on the back, and I wanted a smaller ladies size.
Not what I expected/to big It has a L on the back/I was expecting a smaller ladies size, but this one is very large and absolutely too big for me !!! I dont know what else to write to make it 100 symbols??? XXXXX???wwwwwhhhhhvvvvvtararene12@***.com / Robin Strickland/8245 Cyers Lane, Orlando, Florida 32822
About
, , , Seiko Instruments, Time Module
Seiko is a Japanese watch company. Since being established in 1881, Seiko has contributed to society with numerous revolutionary products such as, for example, Japan first wristwatch (in 1913) and the world's first quartz watch (in 1969). Seiko has been the official timekeeper at many international sporting events since the Tokyo Olympic Games in 1964. Today the company is also providing its technological expertise in micro-engineering, metallurgy and mechatronics which has caused the company to expand into many diverse fields including camera components, other precision instruments, eyeglasses, jewelry, as well as sports and toiletry products. But watches stay in the center of the business. The heard office of the company is located in Tokyo, Japan.
Seiko is ranked 271 out of 4319 in Jewelry and Accessories category
USA, Asia
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