Not resolved
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Value for money

I bought my Seiko Knetic in 1998.This was the 3 Rd time I have sent it in for repair.

Each time it was $150.00 approximately. This time it was loosing time.I had the box from the last repair and insid was my original gift box (this was sent & returned the last time. The label was from them to me ..so I boxed up my watch ,returned it and my gift box was not returned. An email went unanswered 5 days so I called.

Michelle informed me only the watch is kept in a bag when being repaired, & everything else discarded in mailroom..says so on website. Well it does but there is a lot of stuff when you go on their site to do a return.

I will never use them again ..Instead I will use Princeton watch repair .VERY UNHAPPY

Review about: Seiko Watch Repair.

Reason of review: Poor customer service.

Preferred solution: Send all my stuff back !.

I didn't like: Service repair.

Had an Experience with Seiko?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
morgan ramey


you admitted it specifically say not to send it in the box, but you did anyway.

Can you really fault them when they told you not to send it in the box?

to morgan ramey Lakeland, Florida, United States #1327538

They did' TELL me ,I was trying to fill out the form and it was on a sidebar. And, I had sent my watch in two times prior in the original box.

to Anonymous Lakeland, Florida, United States #1327541

Didn't tell me.

You May Also Like

Seiko - After Sales Support is a total disappointment Seiko "I have purchased a Seiko branded wrist watch a year ago. I have chosen the brand because of good advertisement about it for years. But I what I realise is..." Read more Le Vians Chocolate Diamonds Ring Review Le Vian "My husband and I have been looking for a chocolate diamond ring to buy for years. Finally found one we both loved! Bought it on black Friday 2016. Picked up..." Read more Origami Owls Fraud, Copyright, Patents Infringement Notice Origami Owl "TRUE FACTS: Since the beginning Origami Owl Fraudulently has sued and harassed companies/people in the USA and outside of the USA. These poor people could have had a fight if they..." Read more Florence Scovel - Inferior product sent instead of order of magnet phone cable Florence Scovel "A N Associates Florence Scovel send out inferior magnetic phone charging cables. They sent out 5 short white magnetic cables (I had ordered 5 of the beautiful colored ones as..." Read more Country Financial - Very bad Country Financial "My car got hit they giving me the the runaround don't want to give me a rental and I've been calling and not very cooperative very very disappointed in country..." Read more Bad Pella support Pella "Several years ago we purchased a Pella sliding door system and had problems with the glass and later the blinds which took several calls to Pella support to get fixed...." Read more Colonial Van Lines - Do yourself a favor and just rent a POD Colonial Van Lines "The process started out fine. I worked with Andrew in the sales department and he assured me repeatedly that they always overestimate the weight of everything so that there are..." Read more Wigsbuy - MY WIGS HUMAN HAIR WIG IS WRONG COLOR. Wigsbuy "hello.to wigsbuy human wig about 2 months ago.and have been trying for 2 months to tell you,that the wig I received wasit the right color,and the net wasit what I..." Read more