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I have ordered but not yet received this watch, so this is not a review based on experience. I am beginning to wonder how many models of Seiko watches exist--or do NOT exist. And I am alerted to the fact that there are counterfeit Seiko watches out there. I can't...
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#763612
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I saw this same review and it's true. I sent my watch in and the paper says received 11/18/14. I was not notified that they had received it, were working on it, could not fix it, etc. Today on 12/29/15, more than a year later, I received my watch in the mail unrepaired...
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1.0
I didn't like
  • Warranty
  • Customer service
  • Lack of communication
#760401
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I sent my chronograph to Seiko for repair in November 2014. I received it back almost exactly one year later in exactly the same condition that had caused me to send it in for repairs! The form accompanying it was stamped "Returned Unrepaired." No explanation was...
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I didn't like
  • Watch quality
  • Service center people in mahwah
  • Custoer service
#735681
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Seiko Kenetic Watch Review

Seiko
#789892
I have seiko watch last 6 months iam trying to replace strap,spoke to seiko Bengalore service centre inturn they asked me to get in touch with Mumbai and they gave me no.and personaly visited the showroom all they assure me is we will arrange it but what i relize is seiko back up service sucks. Please don't waste money on this brand just they are useless.
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Seiko Watch Review

Seiko
#570584
4.5
Details
OFICIAL SERVICE IN GREECE is very rude when you phone them!!!They keep a watch least one month to fix it!usually takes 2 months!!Very BAD service for so big company like SEIKO!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Warranty
Website
I bought my first Seiko watch in 1984 and have had 3 more since then. My first three Seiko watches were trouble free. My last watch from Seiko received as a Christmas present in 2014 is the watch from ***. It won't keep a correct day and date and every few days the...
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3.0
Merrill, Wisconsin
I didn't like
  • Warranty service
  • Watch quality
  • Customer service
#707274
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Steer clear of the chain! I brought a Seiko watch into the Henrico shop for a battery change and setting of perpetual calendar. I was told it would be ready in "a few days". Then I was promised several times that it would be ready for a month. Seems really suspicious....
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1.0
I didn't like
  • Incompetence
  • Empty promises
#664087
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A clock was returned for warranty work and a note was rec'd back "clock no longer under warranty". In fact, the clock was 35.00 to purchase and Sieko wanted 75.00 to repair an in warranty item! Well it is still under warranty as of today . I have ordered a new...
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1.0
#652589
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My wife bought me a Seiko Kinetic watch. After a few months it stopped working if I did not wear it every day. I sent it in for service and it worked for a few months. Then it went on the fritz again. In January 2014 I sent it in for the same problem. they...
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4.0
I didn't like
  • Service center people in mahwah
  • Custoer service
#643814
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I had my $300 Seiko watch repaired in June of last year. The stem was sticking and needed to be replaced. the cost of this repair was $135. This repair came with a one year warranty which I assumed they would honor. The other day I looked down at my watch and...
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1.0
Oak Creek, Colorado
I didn't like
  • Service center people in mahwah
#607751
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I bought a Seiko Solar SSC017 in 2012. It worked well for about 18 months, but then quit working. It has a 3 year factory warranty, so I paid $12 to ship it to the Seiko repair facility in Mahwah, New Jersey. They had it for approximately 1 month, but when they shipped...
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1.0
#596382
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I purchased a Seiko Kinetic watch-2009-The glass face fogs on the inside when I go outside and the temperature is below 32 degrees F. I have sent this watch in three times and have paid almost $300. to have the watch repaired-paid $425. orig. The first month I had this...
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Anonymous
Anonymous

My 400$ Seiko Kinetic watch did the same thing. I hardly ever wore it.

1.0
I didn't like
  • Customer service
  • Service center people in mahwah
  • Seiko website
#591791
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