Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I have purchased a Seiko branded wrist watch a year ago. I have chosen the brand because of good advertisement about it for years.

But I what I realise is the seller retailer and service of repair support is an unreal dream. It's wrist band design is a failure and I felt tired after 7th time its wristband pins were broken. It was become a habbit to check the wristband every minute if it is still there. The worst experience of my life about purchasing a trustful minded brand item.

I was expecting a global brand to be aware of possible or current issues of it manufactured product, and after sale support for it should generate satisfaction. But with attitude I faced here is nothing I have expected.

Product or Service Mentioned: Seiko Solar Chronograph Watch.

Reason of review: Bad quality.

Monetary Loss: $70.

Preferred solution: Let the company propose a solution.

I didn't like: Lack of communication, Warranty service, Quality of product, Empty promises.

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