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Resolved

My Pulsar watch started losing approx.15 minutes a day. It was only 6 months old and I found out it had to be sent to Seiko (SCA) for repair. After following instructions I sent it in and in about a week received a letter saying it could not be fixed so I needed to...
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#1071933
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My terrible Seiko watch.
My terrible Seiko watch.
My terrible Seiko watch.
I bought a Seiko model Coutura Automatic 100M. I paid 300$ from Costco wholesale about 3 years ago. Since I bought my watch, I ran into all kind of problems such as delay 10-15 minutes per day, the watch will stop if you do not use after a short time. Sometimes I went...
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1.0
#1045531
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I recently purchased the above Seiko watch, and had to return it because the alarm function didn't work. I then purchased another SNA414 thinking maybe I got a bad watch the first time. However, even the second watch's alarm function doesn't work. I've read every...
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1.0
I didn't like
  • Poor quality - a new direction for seiko watches
#1043500
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Seiko - My terrible watch

Seiko
#1045885
1.0
Details
It does not work as it should be
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Advertised vs Delivered
Customer service
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Ladies Watch Review

Seiko
#1019903
1.0
Details
Retailer overcharged and refused to share a bill for loosening links on watch. This happened at DLF Mall of India, Noida, India. Seiko doesn't have a global email where the consumers can register the complaint.
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Customer service

Short Review on December 02, 2016

Seiko
#965922
I have very bad ocd and I hate odd numbers, I've just bought one of you're TVs and the controller has an odd number of buttons. It kills me inside everytime I try to use the controller and makes me feel sad and depressed.
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Seiko Solar Watch Review

Seiko
#832867
2.2
Details
I bought a $300 fifty watch at Macy's and has had a problem since day one and now they want me to send it to say go and it will take 3 weeks to get my expensive watch back Macy's has the worst service in jewelry Incycle does not stand behind their products
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
I actually lost the watch because it fell off my wrist without me realizing it. I was lucky-I retraced my steps and found the watch. The watch band really makes the watch comfortable and stands out as part of the watch. A replacement leather or cloth band would really...
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2.0
#1041328
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Don't use SCA in Mahwah,NJ for Seiko repairs
Don't use SCA in Mahwah,NJ for Seiko repairs
I bought my Seiko Knetic in 1998. This was the 3 Rd time I have sent it in for repair. Each time it was $150.00 approximately. This time it was loosing time.I had the box from the last repair and insid was my original gift box (this was sent & returned the last time....
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Anonymous
morgan ramey

Well..you admitted it specifically say not to send it in the box, but you did anyway.Can you really fault them when they told you not to send it in the box?

1.2
I didn't like
  • Service repair
#1037347
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I bought the Seiko Kinetic 100M a few years ago. I have contacted customer service for the fourth time because the watch keeps stopping. I have sent it in three times in the past with always the same instructions. Shake the watch 300 or 400 times each night or for 5...
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#1004773
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Sent my Seiko dive watch in for adjustment. The watch had slowed down and needed to be serviced. Received a call stating that the watch case was broken at the crown wanted over $200 to repair. I take really good care of my watches and would've noticed if the crown tub...
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3.3
#993827
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Seiko - After Sales Support is a total disappointment
I have purchased a Seiko branded wrist watch a year ago. I have chosen the brand because of good advertisement about it for years. But I what I realise is the seller retailer and service of repair support is an unreal dream. It's wrist band design is a failure and I...
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1.2
I didn't like
  • Lack of communication
  • Quality of product
  • Empty promises
#988802
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I received my watch, now is moving, thank you so much. But I found there has a few deep scratches at the bottom of the case, properly is cut by the tools when the technician try to fix inside of the watch. I don't appreciate that. My letter stated very clearly the...
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#805014
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I purchased a Seiko watch from the Seiko store in Foley, AL in October of 2013. Last month the stem fell out. I took it to a local repair shop who said this is common in Seiko watches however you have to send it back to Seiko to have the repairs done. He said Seiko...
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#786831
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